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Get the support you need to optimize your resume and advance your career. We're here to help experienced professionals succeed.

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Frequently Asked Questions

Find quick answers to the most common questions about our resume optimization service.

How does the ATS optimization work?

Our AI analyzes your resume against ATS parsing algorithms, checking for formatting issues, keyword density, and structural elements that could cause your resume to be filtered out. We then provide specific recommendations to improve compatibility with major ATS systems.

Is my resume data secure and private?

Absolutely. We use enterprise-grade encryption for all data transmission and storage. Your resume is automatically cleaned up based on your service tier access period, and we never share your information with third parties. Our security practices align with SOC 2 Type II controls, and we are working toward formal certification. For detailed information about our security measures, see our <a href='/security' class='text-blue-600 hover:underline'>Security & Privacy Overview</a>.

What formats does PassTheScan support?

We support PDF and Word document uploads. Our analysis works with most resume formats, and we can export your optimized resume in both PDF and Word formats to ensure maximum compatibility with different application systems.

How long does the optimization process take?

Our Instant analysis completes within 60 seconds ($49). For enhanced analysis, we offer Professional (2-hour review, $79) and Executive (4-hour comprehensive analysis, $129). You'll receive detailed improvement suggestions and an optimized version of your resume.

Can you help with career change resumes?

Yes! Our system is particularly effective for experienced professionals transitioning between industries. We help highlight transferable skills, optimize for new industry keywords, and structure your experience to appeal to hiring managers in your target field.

What's included in the analysis report?

You'll receive an ATS compatibility score, detailed feedback on formatting and keywords, age-neutral suggestions, industry-specific optimization tips, and both original and optimized versions of your resume. The report includes actionable recommendations you can implement immediately.

Professional Corporate Entity

Trust and transparency in our business operations

NY East West Solutions LLC

  • Delaware LLC - Professional incorporation
  • Full legal compliance and business registration
  • Enterprise-grade business practices
  • Professional support and service standards

Why This Matters

Unlike individual consultants or gig economy services, we operate as a legitimate business entity with:

  • Professional accountability and reliability
  • Transparent business practices and policies
  • Corporate-level security and privacy standards

Additional Resources

Explore our comprehensive guides and resources to maximize your job search success.

Optimization Guides

Comprehensive guides for ATS optimization, keyword strategies, and formatting best practices.

Career Insights

Expert advice and insights for experienced professionals navigating modern job markets.

ATS Strategies

Expert techniques and proven strategies for optimizing resumes for applicant tracking systems.

Still need help?

Our support team is here to help you succeed. We typically respond within 24 hours and are committed to helping you optimize your resume effectively.

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